Customer Survey Terms

Proterra Energy – Customer Survey Terms

Date: 1 July 2026

1. Survey Promoter

This customer survey is organised and administered by Proterra Energy Ltd.

2. Survey Period

The survey opens on 22 July 2026 and closes at 11:59pm on 5 Aug 2026. Responses received after the closing date may not be eligible for the incentive.

3. Eligibility

The survey is open to existing Proterra customers aged 18 years or over.

Employees of Proterra Energy Ltd and their immediate family members are not eligible to receive the survey incentive.

4. Survey Completion

To qualify for the incentive, respondents must:

  • Complete the survey in full.
  • Provide a valid email address where requested.
  • Submit their response before the survey closing date.


Incomplete, duplicate or invalid submissions may be excluded.

Proterra reserve the right to exclude responses that are clearly nonsensical or deliberately incomplete.

5. One Incentive Per Customer

Only one survey response and one incentive will be accepted per customer organisation regardless of the number of individuals who complete the survey.

Proterra reserves the right to determine eligibility where multiple responses are received.

The survey is only open to current customers of Proterra at the date of issue.

6. Survey Incentive

Eligible respondents will receive one Amazon digital gift voucher with a value of £10.

Gift vouchers will be emailed manually by Proterra after the survey has closed and eligibility has been verified. Please allow up to 28 days after the closing date for delivery.

No cash alternative is available.

The promotion is administered by Proterra only and is not sponsored, endorsed or administered by Amazon. Amazon is simply the supplier of the gift voucher.

7. Incorrect Contact Details

It is the respondent’s responsibility to provide a valid email address.

Proterra accepts no responsibility where a voucher cannot be delivered due to incorrect, incomplete or invalid contact details.

8. Use of Survey Responses

Survey responses will be used to help improve Proterra’s products and services.

Responses may be analysed and reported in aggregated or anonymised form. Individual comments may be quoted anonymously unless permission has been given to attribute them.

9. Data Protection

Personal information collected as part of this survey will be processed in accordance with applicable UK data protection legislation and Proterra’s Privacy Policy.

Email addresses collected solely for the purpose of sending the survey incentive will not be used for marketing unless separate consent has been provided.

10. Fraudulent or Duplicate Entries

Proterra reserves the right to reject duplicate, automated, fraudulent or otherwise ineligible entries without notice.

11. Changes

Proterra reserves the right to amend, suspend or withdraw the survey or incentive where reasonably necessary due to circumstances beyond its control.

12. Acceptance

By submitting the survey, respondents are deemed to have accepted these Terms & Conditions.

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